Comprehensive Protection

Warranty & Support

Your solar investment is protected with industry-leading warranties and 24/7 expert support. We stand behind every installation with comprehensive coverage and dedicated service.

Complete Warranty Coverage

Multi-layered protection for every component of your solar system

Panel Warranty
25-Year Performance Guarantee
25 Years

Guaranteed 80% power output after 25 years with full manufacturer backing

  • Power output guarantee
  • Material defect coverage
  • Weather damage protection
Installation Warranty
10-Year Workmanship Coverage
10 Years

Complete coverage for all installation work and system components

  • Roof penetration sealing
  • Electrical connections
  • Mounting system integrity
Inverter Warranty
12-Year Equipment Coverage
12 Years

Full replacement coverage for inverters and power optimizers

  • String inverter coverage
  • Power optimizer warranty
  • Monitoring system included

24/7 Expert Support

Our dedicated support team is always ready to help with any questions or issues

Phone Support

Direct line to certified solar technicians

1-800-SUNRISE
Emergency Service

24/7 emergency response for critical issues

Always Available
Remote Diagnostics

Real-time system monitoring and troubleshooting

Instant Analysis
Online Portal

Access warranty docs and submit service requests

24/7 Access

Simple Claims Process

Filing a warranty claim is quick and straightforward with our streamlined process

1

Report Issue

Contact us via phone, email, or online portal to report any system issues

2

Remote Diagnosis

Our technicians perform remote diagnostics to identify the problem quickly

3

Claim Approval

Warranty claims are typically approved within 24-48 hours of submission

4

Resolution

We schedule repair or replacement service at your convenience

Extended Protection Plans

Enhance your coverage with our comprehensive extended warranty options

Standard
Basic Plus
Enhanced coverage for peace of mind
$299/year
  • Extended inverter warranty to 15 years
  • Annual system health check
  • Priority support response
  • Performance monitoring alerts
Most Popular
Premium Care
Comprehensive protection package
$499/year
  • All Basic Plus features
  • Roof penetration warranty extension
  • Weather damage coverage
  • Bi-annual maintenance visits
  • Production guarantee protection
Ultimate
Total Protection
Maximum coverage and benefits
$799/year
  • All Premium Care features
  • 30-year system warranty
  • Equipment upgrade coverage
  • Quarterly performance reports
  • Dedicated account manager

Need Help with Your Warranty?

Our warranty specialists are standing by to help with claims, questions, or extended coverage options.

Support Hotline
1-800-SUNRISE
Email Support
warranty@sunrisesolar.com
Response Time
Within 24 hours
Sarah M.Austin, TX

scheduled a solar consultation

2 minutes ago

VERIFIED BY SPARK